This page relates to an older version 1.20 of Rich Filters for Jira Dashboards for Server & Data Center. See the documentation index for other versions, or for the Cloud version of Rich Filters.
Rich Filters 1.11 Release Notes
2018-03-09
You can now extend your Rich Filters for Jira Dashboards app with the Rich Filters for Service Desk Dashboards app that adds functionality specific to Jira Service Desk on top of the existing rich filters.
Rich Filters App on the Atlassian Marketplace
Version Highlights
- Rich Filters for Jira Dashboards now supports its first application specific extension
Do you use Jira Service Desk? Your Rich Filters for Jira Dashboards app can now be extended with the Rich Filters for Service Desk Dashboards app that adds functionality specific to Jira Service Desk on top of the existing rich filters. - Other minor improvements and fixes
Extend your rich filters with Rich Filters for Service Desk Dashboards
Do you use Jira Service Desk? Rich Filters for Service Desk Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to Jira Service Desk on top of the existing rich filters.
The Rich Filters for Service Desk Dashboards extension needs to be downloaded, installed and licensed separately from the Atlassian Marketplace. When installing Rich Filters for Service Desk Dashboards, you need to already have installed and licensed Rich Filters for Jira Dashboards v1.11 or above. See our compatibility matrix for more information.
Rich Filters for Service Desk Dashboards adds plenty of new features on top of your rich filters:
- Statistics and dynamic filters on Customer Request Types and Organizations
- Statistics results based on Service Desk SLA field values
- Statistics on Service Desk SLA Completion Dates
- Time series based on Service Desk SLA values
To know more about Rich Filters for Service Desk Dashboards, have a look at our documentation.
Supported Jira Versions
Rich Filters for Jira Dashboards version 1.11 is supported on Jira versions 7.2.0 – 7.8.x.
Installation and Upgrade
The app may be installed from the Atlassian Marketplace or from the Find new add-ons page of your Jira instance.
If you have installed the Rich Filters for Jira Dashboards app on Jira version 6.4, you will need to update it after upgrading to Jira 7.x. The add-on for Jira 6.x will not work on Jira 7.x, but all your data and configuration will be preserved.