This page relates to an older version 1.20 of Rich Filters for Jira Dashboards for Server & Data Center. See the documentation index for other versions, or for the Cloud version of Rich Filters.

The Rich Filter Simple Counter Gadget

The Rich Filter Simple Counter gadget displays issue counts or field sums for a list of issues. The gadget is based on a rich filter and has the following features: 

  • the collection of issues used for the counting can be furthered filtered using Rich Filter Controller gadgets;
  • the gadget itself can further refine the results by applying a gadget-specific JQL that we call working query;
  • for the same collection of issues, the gadget can display multiple counts at the same time – based on the number of issues (Issue Count) or the sum of number and time tracking fields (such as Story Points or Original Estimate);
  • the gadget’s title can be customized.

Rich Filter Extensions

Rich filter extensions are separate Jira apps that can be installed on top of the Rich Filters for Jira Dashboards app to extend the rich filters and rich filter gadgets with new specific functionality.

New counter values are available if you add any of the these extensions:

Configuring the Rich Filter Simple Counter Gadget

Add a new or edit an existing Rich Filter Simple Counter gadget in your Jira dashboard. The configuration form of the gadget will be displayed:

Edit the gadget configuration as described in the following table:


Optionally, you can customize the title of the gadget. Use this to distinguish between multiple counters on the same dashboard. If left blank, the default title will be Rich Filter Simple Counter.

Rich Filter

Select the rich filter the gadget will use.

Click on the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the filter you need.

The gadgets’ configuration forms only show the rich filters you are allowed to view. See the section on permissions for details.

The link in the description line below the Rich Filter button opens a new page with the configuration of the selected rich filter.

Also, when the gadget is in display mode, you can navigate directly to the rich filter of the gadget using the Rich Filter option in the menu at the top right of the gadget.

Working Query

The working query is a JQL query that is combined with the base filter of the rich filter before searching for issues. You can use this to create counters for different sub-sets of your issues. The working query is optional: if left empty, only the base Jira filter and the quick filters affect the issues used for the output.


Select the outputs to be displayed. You can select up to 10 outputs at a time.

There are five kinds of possible values:

  • Issue Count: displays the number of issues.
  • Time Tracking: displays the sum of one of the time-tracking fields (i.e. Original Estimate, Remaining Estimate, Time Spent) for all issues returned.
  • Σ Time Tracking: the same as Time Tracking but for each issue it also includes the values in its sub-tasks.
  • Numeric: displays the sum of a numeric field for all issues returned. For instance, if using Jira Software, the gadget can show the sum of Story Points for the issues returned. 
  • Σ Numeric: the same as Numeric but for each issue it also includes the values in its sub-tasks.