This page relates to an older version 1.24 of Rich Filters for Jira Dashboards for Server & Data Center. See the documentation index for other versions, or for the Cloud version of Rich Filters.

The Rich Filter Created vs. Resolved Chart Gadget

The Rich Filter Created vs. Resolved Chart gadget displays the number of issues created vs. the number of issues resolved over a given period of time. It is similar to Jira’s built-in Created vs. Resolved Chart gadget, but it is based on a rich filter instead of a Jira saved search and thus adds several new features:

  • the collection of issues used to display the graph can be furthered filtered using Rich Filter Controller gadgets;
  • the gadget itself can further refine the results by applying a gadget-specific JQL that we call working query;
  • the values used by the gadget can be customized (for instance, to show the sum of Story Points instead of the Issue Count);
  • the gadget’s title can be customized.

Configuring the Rich Filter Created vs. Resolved Chart Gadget

Add a new or edit an existing Rich Filter Created vs. Resolved Chart gadget in your Jira dashboard. The configuration form of the gadget will be displayed:

Edit the gadget configuration as described in the following table:

TitleOptionally, you can customize the title of the gadget. If left blank, the default title will be Rich Filter Created vs Resolved Chart.
Rich Filter

Select the rich filter the gadget will use.

Click on the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the filter you need.

The gadgets’ configuration forms only show the rich filters you are allowed to view. See the section on permissions for details.

The link in the description line below the Rich Filter button opens a new page with the configuration of the selected rich filter.


Also, when the gadget is in display mode, you can navigate directly to the rich filter of the gadget using the Rich Filter option in the menu at the top right of the gadget.


Working QueryThe working query is a JQL query that is combined with the base filter of the rich filter before searching for issues. The working query is optional: if left empty, only the base Jira filter and the quick filters affect the issues displayed.
Aggregation periodsThe length of the periods to be represented on the chart. It can be: Days, Weeks, Months, Quarters, or Years.
Time range

Together with its subsettings, this specifies the total time span for which the results will be computed. 

The time range subsettings depend on the option selected in the Time range drop-down as described below.

Time rangeTime range subsettingDescription

Number of periods

Number of periodsEnter a number of periods. The time range corresponds to the specified number of consecutive past aggregation periods.

Between dates

Start date

End date

Enter the two dates that define the limits of the time range (both specified dates are inclusive).

The inputs can be selected from a date picker or entered manually as a calendar date ("yyyy/MM/dd" or "yyyy-MM-dd") or as a time relative to the present (e.g. "-5d", "4w 2d").

Contextual options

These are predefined Time range options which depend on the selected Aggregation period. 

Possible options are: This year, Last year, This quarter, Last quarter, This month, Last month. 

Display Type

It can be:

  • Period value – shows the number of issues created and resolved during each individual period.
  • Cumulative trend – starts from zero and progressively adds to each period the values from the previous periods. It includes only the issues created or resolved after the first period represented on the graph.
  • Cumulative total – starts with the number of issues created or resolved before the first period and progressively adds to each period the values from the previous periods. It includes all the issues returned by the filter, independently of their created or resolved dates.
Unresolved Trend

If checked, the graph will also include a sub-plot with the trend of unresolved issues over time.


Select the output type to be computed for each aggregation period. There are two kinds of possible values:

  • Issue Count: computes the number of issues in each aggregation period.
  • Numeric: computes the sum of a numeric field for all issues in each aggregation period. For instance, if using Jira Software, the gadget can show how many Story Points there are for each aggregation period.