This page relates to the Cloud version of Rich Filters for Jira Dashboards. Please see the documentation index for Server & Data Center versions.

The Rich Filter Created vs Resolved Chart Gadget

In this section:

  1. About the Rich Filter Created vs. Resolved Chart gadget
  2. Configuring the Rich Filter Created vs. Resolved Chart gadget
    1. Configuring a simple Created vs Resolved chart
    2. Advanced – customize the Start and Finish dates
  3. Quick tables in the Created vs. Resolved Chart gadget

1. About the Rich Filter Created vs. Resolved Chart gadget

The Rich Filter Created vs. Resolved Chart gadget displays the number of issues created versus the number of issues resolved over a given period of time. It resembles Jira’s built-in Created vs. Resolved Chart gadget, but it is based on a rich filter instead of a Jira saved search and thus adds several new features:

  • the collection of issues used by the gadget can be further filtered using Rich Filter Controller gadgets;
  • the gadget itself can further refine the results by applying a gadget-specific JQL called working query;
  • the values used by the gadget can be customized (for instance, to show the sum of Story Points instead of the Issue Count);
  • an advanced configuration mode allows customizing the start and finish dates, instead of the default Created and Resolved dates;
  • the gadget can also display the values from charts in a tabular format;
  • the content of the gadget can be exported to PDF, Excel (.xlsx), and CSV formats.

2. Configuring the Rich Filter Created vs. Resolved Chart gadget

Add a new or edit an existing Rich Filter Created vs. Resolved Chart gadget in your Jira dashboard. The configuration form of the gadget will be displayed.

2.a. Configuring a simple Created vs Resolved chart

Edit the gadget configuration as described below:

SettingDescription
Rich filter

Select the rich filter the gadget will use.

Click on the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the filter you need.
The gadgets’ configuration forms only show the rich filters you are allowed to view. See the Rights and Permissions documentation page for details.

Working queryThe working query is an additional JQL query which is permanently applied on top of the base Jira filter and any active quick filters in the controller to further filter the issues the gadget will work with. The working query is optional: if left empty, only the base Jira filter and the quick filters affect the issues used by the gadget.
Configuration mode

The available options are:

  • Created vs. Resolved (default mode): the chart is based on the Created and Resolved date fields, i.e. it will display the created vs. the resolved issues. This sub-chapter covers this option only.
  • Custom Start vs. Finish (advanced mode): you can customize the start and finish dates – see the next sub-chapter for more details about this configuration mode. 
Aggregation periods

Select the periods on which the issues will be grouped. The available options are: Days, Weeks, Months, Quarters, Years, Auto.

If the Auto option is selected, the aggregation periods and time range are adjusted dynamically to produce the most granular yet complete statistics (i.e. with the appropriate aggregation period so that all the relevant issues are included).

Time range









Together with its subsettings, this specifies the total time span for which the statistics should be computed. 

The time range subsettings depend on the option selected in the Time range drop-down as described below.

Time rangeTime range subsettingDescription

Number of days / weeks etc.

NumberEnter the number of aggregation periods to be displayed. The time range corresponds to the specified number of consecutive aggregation periods.

Between dates

From / To

Enter the two dates that define the limits of the time range (both specified dates are inclusive).

The inputs can be selected from a date picker or entered manually as a calendar date ("yyyy/MM/dd" or "yyyy-MM-dd").

All dates


If selected, the time range is determined dynamically to include all the relevant issues (from the first date to the last date occurring in the values of the issues).

All dates is the only possible Time range option if the selected Aggregation period is Auto.

Contextual options


These are predefined Time range options which depend on the selected Aggregation period.

Possible options are: This year, Last year, This quarter, Last quarter, This month, Last month. 

Aggregation type

Select one of the following aggregation type options:

  • Period value: this is the default option – the chart displays the values of each individual aggregation period;
  • Cumulative trend: progressively adds the values from the previous periods, including only the issues starting with the first period of the chart;
  • Cumulative total: progressively adds the values from the previous periods, also including the issues before the first period.

Value

Select the value to be computed for each aggregation period. There are two kinds of possible values:

  • Issue Count: computes the number of issues created/resolved in each aggregation period.
  • Numeric: computes the sum of a numeric field for the issues in each aggregation period. For instance, when using Jira Software, the gadget can show how many Story Points there are for the issues created/resolved in each aggregation period.

Unresolved trend

If checked, the graph will also include a sub-plot with the trend of unresolved issues over time.

The unresolved trend is always cumulative – when the selected Aggregation type is Period value, the Unresolved trend is computed as cumulative trend.

2.b. Advanced – customize the Start and Finish dates

If the selected Configuration mode is Custom Start vs. Finish (advanced), then you can customize the start and finish dates on which the gadget is based. The other settings apply as already explained in the previous sub-chapter

The configuration form of the gadget in advanced mode:

Additional settings for the advanced mode:

SettingDescription

Start date and Finish date

Applies only if the configuration mode is Custom Start vs. Finish

Select the custom start date and finish date on which the chart is based. You can select any date fields for start and finish.

Example of chart showing the Story Points of the issues started vs. resolved:

Quick tables in the Created vs. Resolved Chart gadget

Quick tables enable users to easily display the values from charts in a tabular format. To toggle the quick table on or off, simply click on the table icon located in the footer of the gadget.

Export to PDF, Excel, and CSV

Additionally, users can choose to export the data displayed by the Rich Filter Created vs Resolved gadget to PDF, Excel, or CSV formats. For further information, please refer to the Exporting data documentation page.