This page relates to the Cloud version of Rich Filters for Jira Dashboards. Please see the documentation index for Server & Data Center versions.

The Rich Filter Flexi Charts Gadget

In this section:

  1. About the Rich Filter Flexi Charts Gadget
  2. Configuring the Rich Filter Flexi Charts Gadget
    1. Statistics on option fields or smart filters
    2. Statistics on date fields
    3. Statistics value
  3. Examples of Flexi Charts

1. About the Rich Filter Flexi Charts Gadget

The Rich Filter Flexi Charts gadget displays a chart with data computed from a collection of issues. This gadget is highly customizable, providing multiple options for the type of chart and the way the data is computed and displayed. It is also based on a rich filter instead of a Jira saved filter, thus providing the following features:

  • the collection of issues used by the gadget can be further filtered using Rich Filter Controller gadgets;
  • the gadget itself can further refine the results by applying a gadget-specific JQL that we call working query;
  • the result type displayed by the chart can be Issue Count, a numeric or time-tracking field, or a custom value;
  • each chart type has either one or two breakdowns (the charts are referred to as 1D charts and 2D charts respectively) and each breakdown is based on an issue field or a smart filter. The primary breakdown can also be based on a date or date time field.

Example 1: Donut chart of Issue Count by Project:

Example 2: Clustered bar chart of Story Points by Status and a smart filter named Team:

2. Configuring the Rich Filter Flexi Charts Gadget

Add a new or edit an existing Rich Filter Flexi Charts gadget in your Jira dashboard. The configuration form of the gadget will be displayed.

  • For 1D charts – donut, pie, gauge, bar, treemap:

  • For 2D charts – clustered bar, stacked bar:

Edit the gadget configuration as described below:

Rich filter

Select the rich filter the gadget will use.

Click on the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the filter you need.

The gadgets’ configuration forms only show the rich filters you are allowed to view. See the Rights and Permissions documentation page for details.

Working query

The working query is an additional JQL query which is permanently applied on top of the base Jira filter and any active quick filters in the controller to further filter the issues the gadget will work with. The working query is optional: if left empty, only the base Jira filter and the quick filters affect the issues used by the gadget.

Chart type

Select one of the available chart types:

  • 1D charts:
    • Donut chart
    • Pie chart
    • Gauge chart
    • Bar chart
    • Treemap chart
  • 2D charts:
    • Clustered bar chart
    • Stacked bar chart

For 2D charts, two breakdowns need to be configured, one primary and one secondary. Below we describe the breakdown settings only once.

Statistic type

Select the issue field or the smart filter on which the issues will be grouped. The drop-down list includes the smart filters defined in the selected rich filter:

For the breakdown of 1D charts and for the primary breakdown of 2D charts, there are two types of configuration, depending on the selected Statistic type:

a. Statistics on option fields (e.g. Priority, Status, select custom fields, etc.) or smart filters

b. Statistics on date or date time fields

The secondary breakdown of 2D charts can only be based on options fields or smart filters.

2.a. Statistics on option fields or smart filters

The following breakdown settings are applicable when the selected Statistic type is an option field or a smart filter:

Sort by

Select the order in which the values are displayed in the chart. The following options are available:

  • Total: this will sort by the value computed for each Statistic type group.
  • Alphabetical: this will use alphabetical order for the Statistic type groups.
  • Natural: this will use the native sorting order of the issue field or smart filter selected as Statistic type, i.e. the order that has been configured for the options of the field or smart filter. This sorting option is available only for the issue fields Priority, Status, and Issue Type and for smart filters.
Reverse sort orderIf checked, the sort order is reversed.

2.b. Statistics on date fields

The following breakdown settings are applicable when the selected Statistic type is a date or a date time field:

Aggregation periods

Select the periods on which the issues will be grouped, according to the their values for the date or date time field selected as Statistic type.

The available options are: Days, Weeks, Months, Quarters, Years, Auto.

If the Auto option is selected, the aggregation periods and time range are adjusted dynamically to produce the most granular yet complete statistics (i.e. with the appropriate aggregation period so that all the relevant issues are included).

Time range

Together with its subsettings, this specifies the total time span for which the statistics should be computed. 

The time range subsettings depend on the option selected in the Time range drop-down as described below.

Time rangeTime range subsettingDescription

Number of periods

Number of days / weeks etc.Enter a number of periods. The time range corresponds to the specified number of consecutive aggregation periods.

Select how the periods are positioned relative to the current period. The possible options are:

  • Past – the time range includes past periods and the current period
  • Future – the time range includes the current period and future periods
  • Past & Future – the time range includes past periods, the current period, and future periods, with the current period in the middle of the range

Fields like Created or Resolved always contain values that are in the past. Therefore you should always select Past for these fields as you will never find any issue created or resolved in the future.

Fields like Due Date contain values that can be both in the past and in the future. For this field it is more useful to select Future in order to see statistics for the issues that are due soon, or Past & Future to also see the statistics for overdue issues.

Between dates

From / To

Enter the two dates that define the limits of the time range (both specified dates are inclusive).

The inputs can be selected from a date picker or entered manually as a calendar date ("yyyy/MM/dd" or "yyyy-MM-dd").

All dates

If selected, the time range is determined dynamically to include all the relevant issues (from the first date to the last date occurring in the values of the issues).

All dates is the only possible Time range option if the selected Aggregation period is Auto.

Contextual options

These are predefined Time range options which depend on the selected Aggregation period.

Possible options are: This year, Last year, This quarter, Last quarter, This month, Last month. 

2.c. Statistics value

The value setting is applicable to all configurations:


Select the value to be computed for each Statistic type group. There are four kinds of possible values:

  • Issue Count: computes the number of issues in each group.
  • Time Tracking: computes the sum of one of the time-tracking fields (i.e. Original Estimate, Remaining Estimate, Time Spent) for the issues in each group.
  • Numeric: computes the sum of a numeric field for the issues in each group. For instance, when using Jira Software, the gadget can show how many Story Points there are for each Statistic type group.
  • Custom values: displays a custom value, as configured in the rich filter (aggregation formula, display options, etc.).

3. Examples of Flexi Charts

Donut chart of Issue Count by Project:

Pie chart of Story Points by Priority:

Gauge chart of Time Spent by Status:

Bar chart of Issue Count by Issue Type:

Treemap chart of Story Points by Status:

Clustered bar chart of Story Points by Status and by a smart filter named Team:

Stacked bar chart of Time Spent by Issue Type and Priority: