This page relates to version 1.3 of Rich Filters::Service Management Dashboards. Documentation for previous versions is available via the documentation index.

Extending the Views

Rich Filters::Service Management Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to Jira Service Management on top of the existing rich filters. If you are not already familiar with the rich filters, you should first have a look at the Rich Filters for Jira Dashboards documentation.

This page extends the Configuring Views page from the Rich Filters for Jira Dashboards documentation. If you're not sure how the rich filter views work, you should check that page first.

Rich Filters::Service Management Dashboards provides support for displaying Service Management specific fields Satisfaction date and Satisfaction comment in Rich Filter Results gadgets. The two fields can be added as special columns in Views.

Rich Filters::Service Management Dashboards also allows you to display the Satisfaction average, min or max in the total row of Rich Filter Results gadgets.