This documentation relates to version 1.11 of Rich Filters for Jira Dashboards. Documentation for previous versions is available via the documentation index.
The Rich Filter Simple Counter Gadget displays issue counts or field sums for a list of issues. The gadget is based on a rich filter and has the following features:
- the collection of issues used for the counting can be furthered filtered using Rich Filter Controller gadgets;
- the gadget itself can further refine the results by applying a gadget-specific JQL that we call “working query”;
- for the same collection of issues, the gadget can display multiple counts at the same time – based on the number of issues (Issue Count) or the sum of number and time tracking fields (such as Story Points or Original Estimate);
- the gadget’s title can be customized.
Using Jira Service Desk?
You should have a look at our Rich Filters for Service Desk Dashboards app to see how to compute values based on Service Desk SLA fields: SLA Completed, SLA Met, SLA Breached, and SLA Average.
Rich Filters for Service Desk Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension needs to be installed and licensed separately and adds functionality specific to Jira Service Desk on top of the existing rich filters.
Configuring the Rich Filter Simple Counter Gadget
Edit the gadget configuration as described in the following table:
Optionally, you can customize the title of the gadget. Use this to distinguish between multiple counters on the same dashboard. If left blank, the default title will be Rich Filter Simple Counter.
Select the rich filter the gadget will use.
Click on the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the filter you need.
The gadgets’ configuration forms only show the rich filters you are allowed to view. See the section on permissions for details.
The link in the description line below the Rich Filter button opens a new page with the configuration of the selected rich filter.
Also, when the gadget is in display mode, you can navigate directly to the rich filter of the gadget using the Rich Filter option in the menu at the top right of the gadget.
The working query is a JQL query that is combined with the base filter of the rich filter before searching for issues. You can use this to create counters for different sub-sets of your issues. The working query is optional: if left empty, only the base Jira filter and the quick filters affect the issues used for the output.
Select the outputs to be displayed. You can select up to 5 outputs at a time.
There are five kinds of possible values: