This documentation relates to an older version 1.0 of Rich Filters for Service Desk Dashboards. See the documentation index for other versions.

Extending Rich Filters Configuration

Rich Filters for Service Desk Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to Jira Service Desk on top of the existing rich filters. If you are not already familiar with the rich filters, you should first have a look at the Rich Filters for Jira Dashboards documentation.

This section extends the Configuring Rich Filters section of the Rich Filters for Jira Dashboards documentation and describes the functionality the Rich Filters for Service Desk Dashboards app provides on top of the existing rich filters. We make the assumption that you are already familiar with the rich filters and how they are configured.

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